SchoolView

***District 197 is moving to Infinite Campus!***
Starting in the fall of the 2016-17 school year, District 197 schools will using the Infinite Campus software for its Student Information System (SIS). Part of this switch means the district will no longer use the TIES SchoolView parent portal. All information in SchoolView for current students will be transferred to Infinite Campus. Families will receive login information to the new portal in September. Parents, guardians and students will have access to archived information in SchoolView until August 26.



Heritage Teacher and Student

SchoolView is a 24-hour online resource for parents and guardians to track their child's progress in middle school or high school. SchoolView allows parents access to information about their child's schedule, attendance record and academic performance.

Already have an account? Login to SchoolView here.

Students who need their SchoolView account or password reset should contact their guidance counselor.


PARENT ACCEPTABLE USE POLICY
(Download the full policy below)

  • Parents will not share their passwords with anyone, including their children.
  • Parents will not attempt to harm or destroy data of their children or of another user, school or district network or the Internet.
  • Parents will not use SchoolView for any illegal activity, including violation of data privacy laws. Anyone found to be violating laws will be subject to civil and/or criminal prosecution.
  • Parents will not access data or any account owned by another parent.
  • Parents who identify a security problem with SchoolView must notify their school office immediately, without demonstrating the problem to anyone else.
  • Parents who are identified as a security risk to the SchoolView program or District 197 computers or data systems will be denied access to SchoolView.


FREQUENTLY ASKED QUESTIONS


What if I forget my username or password? 
Go to the SchoolView Login page and click "I forgot my username/password." Follow the prompts to help you recover your information. If you need further assistance, please email SchoolViewHelpdesk@isd197.org. Please describe your problem and include your name and username, if you remember it. 

What should I do if I believe my child's attendance in SchoolView is not accurate? 

  • Discuss the concern with your child. 
  • Ask your child to discuss the absence with the teacher. 
  • If your child has been unable to resolve the concern, contact the teacher directly. 

What does it mean if I receive an email attendance alert from SchoolView? 
An email alert is sent to you when your child is marked absent or tardy to class. You will be sent a maximum of one alert per day. The email will contain no attendance data. The email will tell you to check SchoolView. 

What should I do if I receive an email attendance alert from SchoolView? 

  • Check your child's attendance in SchoolView. 
  • If your child has been marked tardy or absent, re-check the mark later in the day to see if the attendance status has been changed. 
  • If by the end of the day, the attendance mark is still a concern, talk to your child about the attendance situation. 

What if I receive an email attendance alert, but when I go to SchoolView attendance, my child has not been marked absent or tardy? 
The email alert is sent when a student is marked absent or tardy to class. If the teacher changed the student's attendance status after the alert was sent, by the time you check attendance in SchoolView, you might see that the student was actually present in class. Remember, the data in SchoolView is more current than the email alert. 

What is the best way to contact a Heritage teacher? 
You may contact a teacher directly via email or phone. All teacher email addresses and phone numbers are listed in the Staff Directory.

INFORMATION